Frequently Asked Questions (FAQ)

Q: What's the minimum order quantity (MOQ)?

Our standard minimum order is 50 pieces per item. For some ready-stock items we can be flexible - just ask and we'll advise.

Q: What information do you need to prepare a quote?

To quote quickly we'll need: your company's full name, a contact number, the quantity per item, your logo image (if printing), and your expected delivery date.

Q: How long does an order take (lead time)?

Lead time depends on where the item is made. For locally produced items, allow about 3 weeks; for items with overseas production, allow roughly 2 months. Both start once artwork and quantities are confirmed. Rush orders may be possible - ask us.

Q: Do you deliver, and where are you located?

We deliver across Singapore, and we can arrange overseas delivery too - delivery charges depend on the destination. You're also welcome to collect from our office at 61 Tai Seng Avenue, Print Media Hub @ Paya Lebar iPark, #03-03, Singapore 534167.

Q: Have you supplied large or corporate clients before?

Yes - we've supplied corporate gifts in Singapore since 1991, working with leading organisations across government, healthcare, media, technology and transport, including Singapore Airlines, ExxonMobil, AMD, Courts, Rockwell Automation, SPH, Singapore General Hospital (SGH) and the Land Transport Authority (LTA) - among many others.

Answers to the questions we’re asked most often about custom corporate gifts, logo printing, lead times, delivery and getting a quote. Can’t find what you need? Request a quote or email sales@pjgifthouse.com.

1. What’s the minimum order quantity (MOQ)?

Our standard minimum order is 50 pieces per item. For some ready-stock items we can be flexible — just ask and we’ll advise.

2. Can you print our company logo on the gifts?

Yes — almost every item can be customised with your logo. Send us your logo file (a vector file such as .ai, .eps or .pdf prints cleanest) and we’ll advise the best printing method for each product.

3. Why aren’t there prices on the website? How do I get a price?

Prices depend on quantity, customisation and logo printing, so we quote each order individually. Send a quote request (or email sales@pjgifthouse.com / call 8011 1566) and our team will send a quotation, usually within one business day.

4. What information do you need to prepare a quote?

To quote quickly we’ll need: your company’s full name, a contact number, the quantity per item, your logo image (if printing), and your expected delivery date.

5. How long does an order take (lead time)?

Lead time depends on where the item is made. For locally produced items, allow about 3 weeks; for items with overseas production, allow roughly 2 months. Both start once artwork and quantities are confirmed. Rush orders may be possible — ask us.

6. Can you source items that aren’t on the website?

Yes. If you can’t find what you’re looking for, tell us what you need and we’ll do our best to source the right corporate gift for your budget and occasion.

7. Do you deliver, and where are you located?

We deliver across Singapore, and we can arrange overseas delivery too — delivery charges depend on the destination. You’re also welcome to collect from our office at 61 Tai Seng Avenue, Print Media Hub @ Paya Lebar iPark, #03-03, Singapore 534167.

8. Have you supplied large or corporate clients before?

Yes — we’ve supplied corporate gifts in Singapore since 1991, working with leading organisations across government, healthcare, media, technology and transport, including Singapore Airlines, ExxonMobil, AMD, Courts, Rockwell Automation, SPH, Singapore General Hospital (SGH) and the Land Transport Authority (LTA) — among many others.

Bulk Merchandising Order Process Overview

Bulk Orders: No Problem, We've Got This

Ordering from us is like taking a walk in the park – easy, breezy, and absolutely enjoyable. We've designed our ordering process to be as seamless as possible, so you can focus on what matters most: getting your hands on our awesome products.

Step 1. Meet Your New BFF: Our Client Manager

Our client managers are not just friendly faces; they're also walking encyclopedias of knowledge. Whether you have a simple question or a complex challenge, they'll tap into their vast expertise to provide you with the answers and solutions you seek. Merchandise will also be checked and reserved once your payment is well received.

Step 2. Artwork Mockup Magic: See Your Design in a Digital Wonderland

Your logo is the face of your brand, and we want it to shine on your swag. To make it happen, we'll need your artwork files in AI or EPS format, the higher the resolution, the brighter it'll shine! During the mockup stage, we'll create a digital masterpiece showcasing your logo on your chosen merch. Think of it as a sneak peek at the final product! You can make any adjustments you want during this stage and once you're thrilled, give us the green light, and we'll whip up some samples for your approval (usually within 3-7 business days, depending on the merch complexity). Get ready to see your dream merch come to life!

Step 3. Mockup Visualisation: Transform Your Concept into Reality

Our mockups are your backstage pass to your merch's grand entrance. See how your digital design dances across mugs, notebooks, apparels and more. Imagine the cheers, the high fives, maybe even a few spontaneous dance parties. Refine your marketing strategy before the curtain rises, and watch your pixelated pal transform into a merch rockstar, ready to take the world by storm!

Step 4. Production Ready: Your Design is on the Move

Mass production ignites your brand like a rocket engine. Your logo blasts off on a machine-powered mission, landing on t-shirts, bags, tumblers – countless products in a blink. It's a whirlwind of creativity and efficiency, leaving a trail of awesome merch and consistent brand impact with every item.

Step 5. Merchandise Delivery: Your Masterpiece is En Route

Your swags receives the VIP treatment, entrusted to a team of dedicated professionals who prioritize its safe arrival. Each package is handled with care and attention to detail, ensuring a seamless and reliable delivery experience that reflects your commitment to excellence.